Customer Management:

• Customer records can be accessed rapidly; special days and health information pertaining to customers can be viewed; previous service information can be monitored, and special discount rates can be defined to make every customer feel special.
  
• Thanks to the Potential Customer Transfer Wizard, potential customer lists can be transferred to the system. Potential customer lists can be classified as desired and assigned to sales consultants for phone calls. With these assignments, every sales consultant can keep track of his/her own call list, and monitor his/her own daily work plan from a single screen.
  
• Monthly goals can be defined on the basis of sales consultants and enterprise, and performances (How many phone calls are made, how many appointments are made, what is the number of cycles given, how many of these result in sales, etc.) can be measured instantly.

Sales Management:

• Customers should not be kept waiting during check-outs, sales transactions can be approved by pressing a single key, and payments can be accepted.
  
• There is no need to open new screens for extra product sales, and a sales invoice can be created by making an instant addition to the same invoice.
  
• Service, package, product and membership sales can be realized rapidly and practically.
  
• Serial sales monitoring can be made; in whole and unit sales, the service quantity used and the rest can be tracked.
  
• Gift coupon and voucher utilization can be monitored.
  
• Detailed end of day reports can be received.
  
• Sales reports can be prepared on the basis of year, month, day.

Sales Point:

• POS PCs can be used for the sales points in the facility such as cafeteria, store, etc., and these points can be managed seamlessly and practically with touchscreen interface.

Payment System:

• Shopping opportunities without using cash money within the facility can be provided by loading credits through smart card applications or by defining risk limits for customers.

Reservation:

• Reservations can be made rapidly by dragging and dropping, and taking into consideration customer preferences, and personnel and venue conveniences.
  
• Fixations can be made on the same screen.
  
• Daily and monthly visual reservation lists can be made on the basis of personnel and venue.
  
• Reservation cancellations can be listed together with their reasons.
  
• Personnel, time and venue changes in reservations can be made rapidly.
  
• Personnel and occupancy rate of venues can be reported.
• On the reservation screen, PIN number is asked at the end of each transaction to record transaction approvals and people who make transactions.
  
• Using one of the criteria such as monthly personnel service revenue, daily personnel service number or personnel priority, the system can offer personnel suggestions while making reservations.

Membership Management:

• All member activities can be analyzed in detail.
  
• Maximum customer loyalty is ensured by establishing timely and proper member communication.
  
• Membership definitions can be created including all details such as venues to be used within the scope of membership, time limitations, price information, etc.
  
• Through membership contracts, family memberships can be monitored, and individual check-in and check-out controls can be made for each person included in a family membership.
  
• Membership status changes (Freezed, Pending, Cancelled, etc.) can be made, and status changes that happen can be monitored.
  
• Additional times can be defined for members.
  
• Daily member check-ins and check-outs can be monitored through the information from toll gates or manually.
  
• Special discount templates can be defined for memberships.
  
• Facility occupancy rates can be analyzed.
  
• Guest limitations for memberships and members can be defined, and guests can be tracked.
  
• Member programs can be entered.
  
• Measurements regarding members can be tracked within the system.

Lost Property Management:

• Properties lost and found in a facility can be managed easily.
  

• Work schedules of personnel can be defined.
• Flexible sales and service premium templates can be created for products, services, unplanned services and memberships, and personnel premium allowances can be calculated.
  
• Employee performances can be viewed instantly.
  
• Personnel permissions can be managed.
  
• Salary calculations can be made.
  
• Objective and realization reports can be prepared.

Complaints and Suggestions:

• Customer complaints can be monitored in detail.
  
• Complaint categories can be created, and categories which receive the most complaints can be monitored.
  
• Complaint reports according to materials, departments and personnel can be prepared.
  
• It can be reported which unit has the most complaints or which unit has the most complaint increase in a certain period of time.
  

Materials and Purchase Management:

• Materials input and output can be controlled.
  
• Inventories can be taken.
  
• Warehouses can be defined.
  
• Transfers can be made between warehouses.
  
• Stocks can be counted rapidly and correctly with barcode terminals.
  
• Material requirements can be determined according to predefined criteria.
  
• Purchase demands can be created.
  
• Purchase orders can be monitored.
  
• Service-based utilization of cabinet products in venues can be tracked.
  
• Giveaways presented to customers can be tracked.
  
• Products can be monitored through barcodes.

Finance Management:

• Transactions relating to safe, bank, cheque and bond, currency account and invoice can be monitored practically.
  
• Detailed revenue analyses on the basis of products, services and customers can be made.
  
• Payment plans for customers can be created.
  
• Credit card accounts and return times and amounts can be tracked practically.

Access Control Automation (Check-in and Check-out Control):

• Access control templates can be created for members and personnel, and check-in and check-out controls can be provided at many points as desired. Thus, members' facility utilization can be analyzed, and it is ensured that personnel uses the same system, leading to better control of personnel continuity.
  
• It is possible to work online with Access control software, card readers and biometric readers.
  

Integration with Other Programs:

• It is possible to provide online integration with hotel automation programs such as Fidelio and Elektra. With this integration, incoming guests can be entered directly into the system.
  
• Payments by guests who benefit from the facility can be transferred online to room accounts.
  
• Integration can be provided with different accounting programs.

Message:

• Notifications such as campaign information, confirmations, special day celebrations can easily be made via SMS or e-mail to customers and potential customers listed according to certain filters.
  
• Messagings in the company can be monitored.
  
• E-mail templates can be created for bulk e-mailings.

Active Report Technology:

• Company-specific reports can be prepared rapidly and easily.
  
• ll reports have a dynamic structure, and column-based ranking, filtration and groupings can be made.
  
• Reports can be recorded in different formats according to users.