Synchronize with Our Technology to Delight Your Guests with Senkron CDM!
Senkron CDM:
Hotel Software Focused on Guest Satisfaction
Senkron CDM is a Customer Data Management (CDM) system. It is a software solution developed with the needs of the Tourism and Hospitality industry in mind, aiming to meet guest needs, analyze and enhance satisfaction, and ensure customer loyalty.
Advantages of Senkron CDM
Software for the Tourism Industry
Senkron CDM is a software solution developed with the needs of the Tourism and Hospitality industry in mind. It aims to meet the needs of guests, analyze and increase their satisfaction, and ensure customer loyalty. Each hotel has its own guest data and unique requirements. Factors such as the hotel’s location, market segment, brand affiliation, and target audience require various technologies for operational processes and to deliver a unique guest experience. However, these tools can sometimes complicate data flow and make it challenging to offer the modern experiences guests expect. Senkron CDM is a solution designed to overcome these challenges.
Senkron CDM Modules
Survey Systems
• Survey Reports
• Survey Definitions
• Periodic Surveys
• Feedback Reports
CRM Loyalty
• In-House List
• History Guest List
• Future Guest List
• All Guest List
• Recommendation-Suggestions
• Complaints
• Promotion
• Guest Feedback
• Digital Web Feedback
• Special Requests Related to Guests
• Department-Based Interviews
• Survey Report by Source
• Guest Result Status Report
• Room Distribution List
Integration Service
• Spa
• Restaurant
• Hotel Management Software Integration
• Golf
• Call Center
Survey Systems
• Survey Reports
• Survey Definitions
• Periodic Surveys
• Feedback Reports
CRM Loyalty
• In-House List
• History Guest List
• Future Guest List
• All Guest List
• Recommendation-Suggestions
• Complaints
• Promotion
• Guest Feedback
• Digital Web Feedback
• Special Requests Related to Guests
• Department-Based Interviews
• Survey Report by Source
• Guest Result Status Report
• Room Distribution List
Integration Service
• Spa
• Restaurant
• Hotel Management Software Integration
• Golf
• Call Center
Guest Relations / Call Center
• Call Center Operations
• Guest Comments
• Special Room Greetings
• Information
CRM Loyalty
• Sales Management
• Reservations
• Membership
Profile Management
• Card Management
• Accommodation Report
• Profiles (Based on Birthdays)
• Profiles (Based on Wedding Anniversaries)
• Number of Profile Matches
• Profile Similarity List Report
• Member Card Upgrade List
Guest Relations / Call Center
• Call Center Operations
• Guest Comments
• Special Room Greetings
• Information
CRM Loyalty
• Sales Management
• Reservations
• Membership
Profile Management
• Card Management
• Accommodation Report
• Profiles (Based on Birthdays)
• Profiles (Based on Wedding Anniversaries)
• Number of Profile Matches
• Profile Similarity List Report
• Member Card Upgrade List