Synchronize with Our Technology to Delight Your Guests with Senkron CDM!

Senkron CDM:
Hotel Software Focused on Guest Satisfaction

Senkron CDM is a Customer Data Management (CDM) system. It is a software solution developed with the needs of the Tourism and Hospitality industry in mind, aiming to meet guest needs, analyze and enhance satisfaction, and ensure customer loyalty.

Advantages of Senkron CDM
Software for the Tourism Industry

Senkron CDM is a software solution developed with the needs of the Tourism and Hospitality industry in mind. It aims to meet the needs of guests, analyze and increase their satisfaction, and ensure customer loyalty. Each hotel has its own guest data and unique requirements. Factors such as the hotel’s location, market segment, brand affiliation, and target audience require various technologies for operational processes and to deliver a unique guest experience. However, these tools can sometimes complicate data flow and make it challenging to offer the modern experiences guests expect. Senkron CDM is a solution designed to overcome these challenges.

Senkron CDM Modules

Survey Systems

• Survey Reports
• Survey Definitions
• Periodic Surveys
• Feedback Reports










CRM Loyalty

• In-House List
• History Guest List
• Future Guest List
• All Guest List
• Recommendation-Suggestions
• Complaints
• Promotion
• Guest Feedback
• Digital Web Feedback
• Special Requests Related to Guests
• Department-Based Interviews
• Survey Report by Source
• Guest Result Status Report
• Room Distribution List

Integration Service

• Spa
• Restaurant
• Hotel Management Software Integration
• Golf
• Call Center








Survey Systems

• Survey Reports
• Survey Definitions
• Periodic Surveys
• Feedback Reports

CRM Loyalty

• In-House List
• History Guest List
• Future Guest List
• All Guest List
• Recommendation-Suggestions
• Complaints
• Promotion
• Guest Feedback
• Digital Web Feedback
• Special Requests Related to Guests
• Department-Based Interviews
• Survey Report by Source
• Guest Result Status Report
• Room Distribution List

Integration Service

• Spa
• Restaurant
• Hotel Management Software Integration
• Golf
• Call Center

Guest Relations / Call Center

• Call Center Operations
• Guest Comments
• Special Room Greetings
• Information



CRM Loyalty

• Sales Management
• Reservations
• Membership




Profile Management

• Card Management
• Accommodation Report
• Profiles (Based on Birthdays)
• Profiles (Based on Wedding Anniversaries)
• Number of Profile Matches
• Profile Similarity List Report
• Member Card Upgrade List

Guest Relations / Call Center

• Call Center Operations
• Guest Comments
• Special Room Greetings
• Information

CRM Loyalty

• Sales Management
• Reservations
• Membership

Profile Management

• Card Management
• Accommodation Report
• Profiles (Based on Birthdays)
• Profiles (Based on Wedding Anniversaries)
• Number of Profile Matches
• Profile Similarity List Report
• Member Card Upgrade List

Senkron CDM Operational Cycle